Product Development and Manufacturing FAQs
Bringing a product from concept to production can involve a lot of moving parts, and every project comes with its own set of questions. Whether you’re developing a new idea, improving an existing product, preparing a prototype, transferring manufacturing, or looking for a scalable production partner, understanding what to expect can make the process easier.
As a full-service product development and manufacturing partner, Pivot International works with companies at many different stages of the product lifecycle. Our capabilities span product design and engineering, prototyping, testing and certification, printed circuit board assembly, box build and contract manufacturing, with global resources that can support projects from development through production.
Below, we’ve answered some of the questions we hear most often about working with Pivot, including project requirements, quoting, pricing, intellectual property, regulatory compliance, manufacturing, and what information our teams need to get started.
Getting Started and Product Development
What does Pivot International do?
Pivot International is a product design, engineering, and manufacturing partner specializing in design for manufacturability (DFM). Whether your product is in the concept, prototyping, validation, or production stage, our team can provide the engineering expertise, manufacturing capabilities, and scalable production solutions needed to help move your product efficiently from development to market.
I already have a working product, but the design needs improvement. Can you help?
Yes, this is our specialty! We’ve designed several next-generation products for our customers. Pivot International has multi-disciplined engineering teams that specialize in: electrical engineering, mechanical engineering, software development, hardware design, industrial design, optical design, quantum integration, certification and regulatory compliance, and design to manufacture (DFM).
I have an idea, but no design. Can you help?
Yes. We have multi-disciplined engineering teams that can design products for nearly any industry.
I have the design for my product and am ready to build a prototype. Can you help?
Yes. Pivot International can build a fully functional prototype, however we design to manufacture therefore your prototype will be designed and built with production in mind.
I already have a working prototype. What is the next step?
Once your prototype is complete, the next step in the product development process is thorough testing and evaluation. This stage is critical for validating your design and identifying opportunities for improvement before moving into production.
During testing, objectively assess every aspect of your product. Is your product the right size and weight for its intended use? Can customers understand how it works? Is it comfortable and easy to use? Does the design align with your brand and create a positive first impression? Gathering feedback from real users is vital to the success of your product, as internal teams often overlook the product’s UX.
Minor changes at this stage are easily made and fairly inexpensive. We suggest making multiple prototypes to fully test with users, gain feedback, and ensure a successful product launch.
Prototyping and Manufacturing
My product is already in production, but I need to move my manufacturing. Can you help with this?
Yes, Pivot International is a global leader in contract manufacturing services. We offer scalable productions sites throughout the US, Mexico, Europe, China, and the Philippines. This provides our partners with options. Options for tax incentives, tariff relief, and more.
What files are required to quote a Printed Circuit Board Assembly (PCBA)?
In order to properly quote your PCBA project, we will need the Design Files, Gerbers, CAD Drawings, Bill of Materials, and Schematics (if available).
What files are required to quote a Box Build (enclosure assembly)?
In order to properly quote a box build, we need CAD files, Parts and Assembly Drawings, Product Samples, Photos, BOM, and work instructions (if you have any of these.
What activities are in your scope?
Pivot is a dedicated full-service development partner, however we do not conduct market research, competitive analysis, marketing, or sales and distribution of your product.
Quoting and Pricing
How long does it take to get a quote?
Depending on the type of project, PCBA Manufacturing projects can take 1-2 weeks to quote and a development or engineering project can take 2-4 weeks to quote, depending on complexity.
How does your pricing work?
Once both of our teams discuss your product, together we will determine the scope of work, whether that be full product design and development, prototyping, certification and testing, product assembly, or manufacturing. We can break down any of these steps in our proposal. We have global supply chain teams that will get competitive costing for parts and determine production location with hourly rates. Our quotes are good for 30 days from issuance, however the price is subject to change once all parts are secured. If parts are procured from an alternate source, such as brokers, this can have significant cost increases and will need to be submitted for approval prior to purchasing.
What causes cost swings in BOM pricing?
BOM pricing can vary based on many factors including quantity, part availability, and lead-time. We have dedicated teams throughout the US, Taiwan, China, and London to ensure the highest level of parts availability and competitive costing.
IP, Confidentiality, and Compliance
Who owns the design files, source code, or other intellectual property?
We are a contract design and manufacturing firm, so our customer owns all data files and will receive all documentation once the project is complete.
What confidentiality protections are in place?
We sign a mutual NDA and also work within a design services agreement and manufacturing agreement.
Do you license patents to market or sell, or provide IP services?
No. We do not provide intellectual property or legal services, but we do work with and will provide all relevant documentation your patent attorney.
What regulatory or compliance experience do you have?
We have vast regulatory and compliance experience that includes: FCC, CE, UL, CSA, IEC, ATEX, FDA, EN 50126, EN 50128, EN 50129, and CENELEC.
